If you can't find a dialog box open, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding.
How to Repair Outlook 2019-2016Select 'Start' menu and go to 'Control Panel'Click on 'Programs' and then select 'Programs & Features'Find and select 'Microsoft Office 2016' from the enlisted programs.Click on 'Change' option.Next, click on 'Quick Repair' or 'Online Repair' and follow instructions.Jan 13, 2025
The Scanost.exe tool is no longer available starting in Outlook 2010. We now recommend that you delete your offline Outlook Data File (.ost) and that you let Outlook redownload the information from the server that is running Exchange Server. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. To resolve this issue, delete your .ost file and that you let Outlook redownload the information from the server that is running Microsoft Exchange Server.
But the problem arises when you don’t know the correct way of doing it. Find solutions to common problems or get help from a support agent. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. If that doesn't work, you can try repairing it. When you're done, you might need to restart your computer. Now you’ll have a fresh profile that should work properly if the old one was resolving Outlook not responding the problem.
User profiles help make sure that your personal preferences are used when you log on to Windows. If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any resolving Outlook not responding antivirus software add-ins that are installed in Outlook.
How to resolve Outlook errors detected in an OST file?Method 1: Restart and open Outlook in Safe Mode. ...Method 2: Repair OST file using Inbox Repair Tool. ...Method 3: Delete and recreate the Outlook profile. ...Method 4: Repair OST file and convert OST to PST with EdbMails.
Also, we go over the stepwise working procedure of both solutions and the reasons behind PST file corruption issues. The Inbox Repair tool or ScanPST.exe is not a convenient way because of multiple restrictions. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files.
If your Outlook crashes when opening resolving Outlook not responding or on startup or even if Outlook stucks at Processing, you can fix it by opening Outlook in Safe Mode. To open Outlook in Safe Mode, follow the instructions below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing.
Now, check if ‘Something is wrong with one of resolving Outlook not responding your data files and Outlook needs to close’ is solved. The Inbox Repair Tool is an in-built utility from Microsoft to overcome the Outlook PST file corruption issues. Users can fix Outlook PST files using this utility, but firstly you need to locate the Inbox Repair Tool (ScanPST.exe) in their system. We are going to share a table below with the default location of this utility for different Outlook versions, like Outlook 2010, 2013, or 2019. In earlier versions of Outlook, we previously recommended that you use the Scanost.exe tool for errors that occur with your offline Outlook Data File (.ost).
For this, you have to start with repairing the Office installation itself. There can be instances that your Outlook profile is corrupted, recreate a new Outlook profile to resolve the issue. The steps to access the repair tool vary depending on your operating system.
This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. To work around the issue, you will need resolving Outlook not responding to end all Office processes that are running and disable the presence features. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile.
Or, if the error lasted in Safe mode also, moving to the next solution is a better option. Before trying any fixes for the mentioned Outlook error, try one of the quickest hacks. If not, move ahead to other solutions to troubleshoot Outlook error Something is wrong with your data files. Users now should be mindful of the common causes why users need to fix Outlook data files (PST).