1 Cannot Send Emails? Here's How to Fix It
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We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. Add an Outlook.com alias to your account and send email to Gmail users using that alias.

Find solutions to common problems or get help from a support agent. To get help and troubleshoot other Microsoft products and services, enter your problem here. Some customers may Fix Outlook troubleshooting hub not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. Some users may not be able to empty their Deleted Items folder. We will update this article as soon as we have more information on a fix. While we fix the problem, you can send the file as a OneDrive link.

Those who do not install Outlook desktop can use Outlook features by creating a free account on Outlook.com. Keep track of appointments, meetings, or any other event from anywhere. Add, edit, or delete events using daily, weekly, or monthly views. For more information about working with calendars in Outlook.com, go to Using the calendar in Outlook.com. Select More to see additional actions—for example, an option to print a message.

Use Tasks to create, manage, and track things you want to get done. You can learn more about the new and classic tasks in Outlook.com by going to Use To Do App to manage tasks in Outlook. At the top of Fix Outlook troubleshooting hub the message list, you can choose how you want to view the list. There might also be a visual alert that a message is unread, has an attachment, or is flagged.

Sometimes you send an email and discover later that it is not delivered to the intended recipient. By following this checklist, you can systematically troubleshoot and resolve most common email sending issues. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com.

For this, go to the Microsoft service status page and look for Outlook.com and see if the icon is red or yellow. If it is then you have to wait till they resolve the issue. Then follow other solutions to fix Outlook web not working. This type of problem is very common among the user base, and it is very frustrating to everyone as you are unable to access your crucial data.

Get Help has troubleshooters for Fix Outlook troubleshooting hub classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available.

Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. Check if your domain is validated according to the new rules of Gmail and Yahoo that will come into effect in 2024. For more detailed information, read our article on SMTP ports.

It's incredibly common to have Outlook crash because of a corrupted PST file. Add-ins are a pretty frequent culprit for Outlook lagging issues because they are meant to provide additional functionality, but they put additional pressure on loading time. There is nothing worse than when you are working on something important, you go to send off an email, and Outlook freezes or you see that dreaded "not responding" message. Sometimes, it may be your Outlook app itself that is damaged.

This can be done by repairing the file from the root levels. According to Microsoft, the Inbox Repair tool doesn't connect to or analyze data stored in an Exchange mailbox. It only looks for errors (corruption) and, if there are any, permits those tools to fix them.

We are aware that some users may not be able to receive email from Gmail accounts. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Fix Outlook troubleshooting hub Favorites. This issue has been fixed for Outlook.com country domains.

The team is sweeping all remaining capacity to identify and address residual issues. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc.

Click on the below button to download this utility and secure your data from any unforeseen situation. Ad blockers, privacy extensions, or script blockers can Fix Outlook troubleshooting hub break Outlook Web. Temporarily disable browser extensions one by one and then reload Outlook Web to check if it works after disabling each extension. Corrupted cache files can prevent Outlook Web from loading. Select Site settings and click the Reset Permissions button.